Our Verticals
Built for the Industries Where Compliance, Speed, and Accuracy Are Non-Negotiable.
We don't do general outsourcing. We go deep in three verticals where the stakes are high, the regulations are strict, and generic staffing firms fall short. Every team we deploy is purpose-trained, AI-augmented, and operating inside your systems from day one.
Debt Collection Support
Collections That Hold Up Under Any Compliance Audit.
Manual QA catches roughly 5% of calls. Our AI monitors 100% of them — flagging FDCPA, TCPA, and Reg F violations in real time before they become liability. Your agents get coaching alerts, dispute routing is automatic, and your compliance team gets a full audit trail on every interaction. We don't just staff your queue. We build a collections operation that performs consistently, documents everything, and scales without adding compliance risk.
7×
Higher Right-Party Contact Rates
100%
Call Compliance Coverage
40%
Lower Operating Cost vs. In-House
WHAT'S INCLUDED
- AI compliance monitoring on every call (FDCPA, TCPA, Reg F)
- Predictive dialing with DNC filtering and voicemail detection
- Account scoring — propensity-to-pay ranking by Prodigal-class AI
- Omnichannel outreach: voice, SMS, and email
- Real-time dispute detection and automatic routing
- Conversational AI for low-complexity account resolution
- Skip tracing and contact enrichment
- Daily production and QA reporting
Healthcare RCM & Patient Access
Stop Losing Revenue You've Already Earned.
WHAT'S INCLUDED
- AI claims pre-scrubbing against payer-specific edit rules
- Real-time eligibility verification on every account
- Prior authorization automation — submission and payer response capture
- AR prioritization by recovery probability and payer behavior
- Denial prediction and appeal automation
- Ambient clinical AI for documentation and coding support
- Payment posting automation with exception flagging
- Daily AR reporting: cash flow, denial trends, aging buckets
The average cost to work a single denied claim is $118. AI denial prevention stops them before they hit the payer — pre-scrubbing every claim against payer-specific rules, verifying eligibility in real time, and automating prior authorizations that used to take days. Our billing and RCM teams work inside your practice management system, follow your payer contracts, and deliver daily AR visibility so you always know where your revenue stands.
99%+
$118
40%
First-Pass Clean Claim Rate
Cost Per Denial Eliminated
Reduction in Documentation Time
Mortgage Operations & Clerical Support
Close Loans Faster. Without Adding Headcount.
What takes a processor four hours manually — receive, classify, index, and validate every document — takes 30–40 minutes with AI document intelligence. Our teams run QC on every file before it reaches underwriting, chase missing items automatically, and keep borrowers updated without a processor lifting the phone. Lenders using AI-augmented workflows close loans in 15–25 days. The industry average is 45–60. That gap is your competitive advantage — and your capacity to take on more volume with the same team.
90%
Faster Document Processing
98%+
Document Defect Detection Rate
15–25
Days Average Close Time vs. 45–60 Day Industry Average
WHAT'S INCLUDED
- AI document OCR — reads, classifies, and indexes all loan documents automatically
- Income verification: W-2, paystub, and bank statement extraction
- AI QC engine — scans every file against a full checklist before underwriter review
- Missing-item detection and automated borrower follow-up
- 24/7 Data validation: cross-references LOS fields against source documents
- Pipeline intelligence — flags stale files, aging queues, and close-date risk
- AI underwriting assist for clear-to-close support
- Daily file count, exception log, QC score, and aging report